Job Summary
- NOOR CALL CENTER INC is looking for professional and motivated representatives to assist customers, dealers, and automotive auction clients by phone, email, and online communication.
- The role includes answering questions about vehicles, helping customers understand auction steps, following up with leads, and supporting automotive sales campaigns.
- This position is a good fit for candidates with strong communication skills, basic computer knowledge, and a professional attitude.
Main Responsibilities
- Answer inbound calls from vehicle buyers and auction customers.
- Make outbound follow-up calls for automotive sales leads.
- Explain basic auction steps, registration, bidding, payment, and pickup or delivery options.
- Collect customer information accurately and update records.
- Communicate professionally with dealerships, auction partners, and customers.
- Respond to customer questions by phone, email, or chat.
- Follow company scripts, compliance rules, and quality standards.
- Report customer issues or urgent requests to a supervisor.
Compensation & Benefits
$18.00 - $25.00 per hour based on experience.
• Uncapped Sales Commissions
• Monthly Performance Bonuses
• Weekly Incentives for Top Performers
• Paid Training Program
• Work From Home Opportunity
• Flexible Scheduling
• Career Growth Opportunities
Top-performing representatives can earn
$4,000 - $8,000+ per month through hourly pay,
commissions, and bonuses.
Requirements
- Good English communication skills.
- Clear phone voice and professional customer service attitude.
- Basic computer skills including email, web forms, and CRM systems.
- Ability to follow scripts and explain information clearly.
- Reliable internet connection if working remotely.
- Quiet work area for calls.
- Sales or call center experience is preferred but not required.
- Automotive, dealership, or auction knowledge is a plus.
Skills We Look For
- Friendly and confident communication.
- Patience with customers and attention to detail.
- Ability to handle multiple calls and follow-ups.
- Professional written communication.
- Problem-solving and teamwork.
- Willingness to learn automotive auction processes.
What We Provide
- Training for automotive auction communication.
- Sales scripts and customer support materials.
- Growth opportunities for team leader or supervisor roles.
- Supportive team environment.
- Flexible schedule options depending on campaign needs.
